Service Amendments: 26–28 July, 2024

Dear Customers,

Please note that our service will be subject to some stop closures, delays and route diversions between Friday 26th – Sunday 28th July, 2024, due to road closures that will be in place to accommodate demonstrations and some roadworks. Please see below for details:

Friday 26th July:

  • Stop #11 (Colegiata) - CLOSED 8:00pm–10:00pm
  • Stop #12 (Calle Atocha) - CLOSED 8:00pm–10:00pm

Saturday 27th July:

  • Stop #6 (Gran Via 16) - CLOSED 6:30pm–9:00pm
  • Stop #7 (Gran Via 32) - CLOSED 6:30pm–9:00pm
  • Stop #8 (Plaza españa Hotel Riu) - CLOSED 6:30pm–9:00pm

Sunday 28th July:

  • Service will not commence until 11:00am
  • Stop #1 (Neptuno) - CLOSED until 16:00. Please go to our temporary alternative stop at C. de Alfonso XII, 28 (in front of Casón del Buen Retiro, opposite Puerta de Felipe IV in Retiro Park)
  • Stop #5 (Plaza Cibeles c/Recoletos) - CLOSED 6:30pm–9:00pm
  • Stop #6 (Gran Via 16) - CLOSED 6:30pm–9:00pm
  • Stop #7 (Gran Via 32) - CLOSED 6:30pm–9:00pm
  • Stop #8 (Plaza españa Hotel Riu) - CLOSED 6:30pm–9:00pm

We sincerely apologise for any inconvenience these service amendments may cause. Please feel welcome to contact us if you have any questions.

Warm regards,

The Big Bus Tours Madrid Team.


¡Hola Madrid!

Dear Customers,

We are delighted to announce that Big Bus Tours has arrived in Madrid!

If you have any questions, please feel welcome to speak with our Customer Service team on live chat (red button at the bottom-right of the page), or send us an email.

We look forward to welcoming you on board soon!

The Big Bus Tours Madrid Team.


Route Information

Day Tour (Blue Route):
First Bus: 09:30 from Stop #1: Fuente Neptuno (Paseo del Prado, 3198, 28014 Madrid)
Last Bus: 19:30 from Stop #1
Full Circuit Time: 90 minutes (approx.)
Bus Frequency: every 20 minutes

Night Tour:
Departure Time: 21:00 and 21:10
Departure Location: Stop #1: Fuente Neptuno (Paseo del Prado, 3198, 28014 Madrid)
Duration: 90 minutes (approx.)
Bus Frequency: two Night Tours per evening.

2024 Service Amendment Dates:

  • 25th December - CLOSED

Big Bus Tours Madrid service is occasionally affected by road closures. In these circumstances, some stops may be closed, frequency may be affected, or service on one or all routes may be partially curtailed. On rare occasions, we may need to temporarily suspend all service in the instance of very poor weather or for expected and unplanned city events. We will do our best to notify customers of any service amendments or suspensions on this page or via our free app. If you have any questions, please feel welcome to contact us.