Ready to start your Big Bus Tour of Madrid? Take a look at our helpful advice to hop on and start sightseeing.
1. Read your Booking Confirmation email
Find your booking confirmation email in your email inbox. It will feature redemption instructions specific to the ticket you have booked, and a code that will be checked by a Big Bus Tours staff member when you are ready to board the bus.
2. Find a stop
Head to your nearest Big Bus Tours stop. If you're not sure where to go, please visit our Find a Stop page.
3. Hop on the bus!
Show your booking confirmation (printed or on your smartphone or tablet) to a uniformed Big Bus Tours staff member at the stop or on board the bus. They'll issue you a ticket that you'll be able to use to hop on the bus throughout the ticket's validity period.
Any other questions?
Check out frequently asked questions on our FAQ page, or contact us.