9/11 Memorial & Museum
The monumental artifacts of the National September 11 Memorial Museum provide a link to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning, and recovery that are central to telling the story of the attacks and the aftermath. The Museum’s exhibition tells the story of 9/11 through multimedia displays, archives, narratives and a collection of monumental and authentic artifacts. Visitors are welcome to explore the Museum at their own pace. An average visit can take about two hours.
Opening hours:
Sunday - Thursday: 9:00am - 8:00pm (last entry 6:00pm)
Friday - Saturday: 9:00am - 9:00pm (last entry 7:00pm)
Location: 200 Liberty St, New York, NY 10006
T&Cs: Please exchange your printed ticket voucher at the museum ticket window. There is a limit to the number of visitors that the 9/11 Memorial Museum can accommodate at any one time, so guests are only able to exchange their voucher for tickets for the first available entry. Tickets are valid 1 year from date of purchase. A child ticket is required for ages 7-17. The historical exhibition may not be appropriate for visitors younger than 10 years of age. Adults accompanying younger visitors should exercise discretion before entering. The retail price includes a USD$2.00 health and safety fee.
Opening hours:
Sunday - Thursday: 9:00am - 8:00pm (last entry 6:00pm)
Friday - Saturday: 9:00am - 9:00pm (last entry 7:00pm)
Location: 200 Liberty St, New York, NY 10006
T&Cs: Please exchange your printed ticket voucher at the museum ticket window. There is a limit to the number of visitors that the 9/11 Memorial Museum can accommodate at any one time, so guests are only able to exchange their voucher for tickets for the first available entry. Tickets are valid 1 year from date of purchase. A child ticket is required for ages 7-17. The historical exhibition may not be appropriate for visitors younger than 10 years of age. Adults accompanying younger visitors should exercise discretion before entering. The retail price includes a USD$2.00 health and safety fee.
The monumental artifacts of the National September 11 Memorial Museum provide a link to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning, and recovery that are central to telling the story of the attacks and the aftermath. The Museum’s exhibition tells the story of 9/11 through multimedia displays, archives, narratives and a collection of monumental and authentic artifacts. Visitors are welcome to explore the Museum at their own pace. An average visit can take about two hours.
Opening hours:
Sunday - Thursday: 9:00am - 8:00pm (last entry 6:00pm)
Friday - Saturday: 9:00am - 9:00pm (last entry 7:00pm)
Location: 200 Liberty St, New York, NY 10006
T&Cs: Please exchange your printed ticket voucher at the museum ticket window. There is a limit to the number of visitors that the 9/11 Memorial Museum can accommodate at any one time, so guests are only able to exchange their voucher for tickets for the first available entry. Tickets are valid 1 year from date of purchase. A child ticket is required for ages 7-17. The historical exhibition may not be appropriate for visitors younger than 10 years of age. Adults accompanying younger visitors should exercise discretion before entering. The retail price includes a USD$2.00 health and safety fee.
Opening hours:
Sunday - Thursday: 9:00am - 8:00pm (last entry 6:00pm)
Friday - Saturday: 9:00am - 9:00pm (last entry 7:00pm)
Location: 200 Liberty St, New York, NY 10006
T&Cs: Please exchange your printed ticket voucher at the museum ticket window. There is a limit to the number of visitors that the 9/11 Memorial Museum can accommodate at any one time, so guests are only able to exchange their voucher for tickets for the first available entry. Tickets are valid 1 year from date of purchase. A child ticket is required for ages 7-17. The historical exhibition may not be appropriate for visitors younger than 10 years of age. Adults accompanying younger visitors should exercise discretion before entering. The retail price includes a USD$2.00 health and safety fee.
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AdultFrom US$36.00
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Child 7–17From US$24.00
Safe & secure payments
FAQs
Are accommodations available for persons with disabilities?
Yes, 100% of our New York fleet is wheelchair accessible. The wheelchair lifts on our vehicles have a maximum capacity of 650 pounds. If you require a different accommodation, please contact us 48 hours prior to your planned tour commencement so we can make arrangements for an accommodation. Please note that messages left on the office general voicemail do not constitute confirmed arrangements. Please also note that passengers with mobility impairments may not be able to access the upper deck on our buses. We cannot guarantee the accessibility of the various attractions along the tour.
How will I know where to get off?
The pre-recorded commentary on the bus will announce each stop by number and location as the bus approaches. Please refer to our routes & maps information to plan which stops you would like to hop off at.
How long does the tour take?
Tour duration can fluctuate according to the season. Please visit our Service Information page for up-to-date information on full circuit times* for each loop.
*Note: please allow yourself more time if you plan to hop off the bus and explore.
*Note: please allow yourself more time if you plan to hop off the bus and explore.
Which days do the tours operate?
Big Bus Tours New York operates every day except Thanksgiving and New Year's Eve (December 31). Occasionally severe weather and special event days could affect service. Please see our service information for up-to-date details.
What is the child ticketing policy?
Passengers aged between 3 and 12 years must travel on a child ticket. All passengers under the age of 15 must be accompanied by a passenger over the age of 15. Children aged 2 years and under may travel free of charge. Strollers must be folded and stowed on the lower deck.
What time do tours start and how often do the buses run?
Please visit our Service Information page for up-to-date information on tour start times and frequency.
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