
9/11 Memorial & Museum

Includes
Entrance to the memorial itself is free of charge.
Ticket validity: 1 Day

Includes
- 1-Day hop-on, hop-off ticket
- Open-top double-decker buses
- See all the top NYC landmarks
- Pre-recorded commentary
- Downtown Loop (Red Route)
- Uptown Loop (Blue Route)
- Flexible Ticket
- 9/11 Memorial Museum entry
- Bike rental offer
Ticket validity: 1 Day
Highlights
The monumental artifacts of the National September 11 Memorial Museum provide a link to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning, and recovery that are central to telling the story of the attacks and the aftermath. The Museum’s exhibition tells the story of 9/11 through multimedia displays, archives, narratives and a collection of monumental and authentic artifacts.
More Info Read LessPersonal Testimonies
Listen to first-hand accounts from survivors, observers, response crews, and the friends and families of victims.
Historical Exhibition
Examine 9/11 from several different perspectives: learn about the events leading up to 9/11, the events of the day, and the world following 9/11.
Memorial Pools
The Memorial’s twin reflecting pools are each nearly an acre in size, and feature the largest manmade waterfalls in North America. The pools sit within the footprints where the Twin Towers once stood.
Memorial Exhibition
See portrait photographs of the victims of the 9/11 attacks, and learn about their lives and loved ones through individual profiles.
Location
180 Greenwich St
New York
NY 10007
+1 (212) 266-5211
Opening Hours:
9/11 Memorial:
10:00am – 5:00pm
9/11 Memorial Museum:
Thursday – Mondays: 10:00am – 5:00pm*
*Final entry: 3.30pm. Closed Tuesdays & Wednesdays
Closure dates:
Thanksgiving
Christmas Day
Ticket Instructions:
Before visiting the museum, please download your entry pass from bigbustours.com/booking-portal. If you do not download your entry pass, please redeem your booking confirmation with a Big Bus Tours staff member before your visit to the museum. On the day of your visit, please present your entry pass (printed or on a device) at the museum ticket window ahead of your booked entry time. Please note: our retail price includes a USD$2 per person transaction fee.
Important Information:
A child ticket is required for visitors ages 7-17. Admission is free for children aged 6 and under. The historical exhibition may not be appropriate for visitors younger than 10 years of age. Adults accompanying younger visitors should exercise discretion before entering. All visitors will be screened by airport-style security. No re-entry is allowed after exiting the building. Photography is permitted for private, non-commercial use only. Large bags, including backpacks, large umbrellas and other items, are subject to mandatory storage in the coat room. The use of cell phones for conversation is prohibited in exhibition spaces and theater. The museum is wheelchair accessible and stroller accessible. Service animals are permitted.
COVID-19 Regulations:
Face masks are optional in most 9/11 Memorial & Museum locations. All visitors are welcome and encouraged to wear masks at any time. Disposable masks are available on site. Masks are still required for indoor guided tour and auditorium programs. Please note that the retail price for each ticket currently includes a USD$2.00 health and safety fee implemented by 9/11 Memorial & Museum to cover high cost of maintenance, enhance cleaning, and disinfecting procedure currently in place.
Discover more with our New York Attraction Packages
Complement your sightseeing experience with a ticket that includes our New York bus tour + attraction entry. Enjoy the convenience while you save by choosing from our range of top New York attractions.
Classic Ticket + Statue of Liberty & Ellis Island Ferry
- 1-Day hop-on, hop-off ticket
- Open-top double-decker buses
- See all the top NYC landmarks
- Pre-recorded commentary
- Downtown Loop (Red Route)
- Uptown Loop (Blue Route)
- Flexible Ticket
- Statue of Liberty & Ellis Island Ferry
- Bike rental offer
Adult US$81.00
Downtown Loop + Statue of Liberty & Ellis Island Ferry
- 1-Day hop-on, hop-off ticket
- Open-top double-decker buses
- See all the top NYC landmarks
- Pre-recorded commentary
- Downtown Loop (Red Route)
- Flexible Ticket
- Statue of Liberty & Ellis Island Ferry
- Open-top double-decker buses
- See all the top NYC landmarks
- Pre-recorded commentary
- Downtown Loop (Red Route)
- Flexible Ticket
- Visit Liberty Island
Adult US$69.00
Classic Ticket + Empire State Building + Circle Line Liberty Cruise
- 1-Day hop-on, hop-off ticket
- Open-top double-decker buses
- See all the top NYC landmarks
- Pre-recorded commentary
- Downtown Loop (Red Route)
- Uptown Loop (Blue Route)
- Flexible Ticket
- Circle Line Liberty Cruise
- Empire State Building Standard Entry
- Bike rental offer
Adult US$95.00
Classic Ticket + Empire State Building + Statue of Liberty & Ellis Island Ferry
- 1-Day hop-on, hop-off ticket
- Open-top double-decker buses
- See all the top NYC landmarks
- Pre-recorded commentary
- Downtown Loop (Red Route)
- Uptown Loop (Blue Route)
- Flexible Ticket
- Visit Liberty Island
- Statue of Liberty & Ellis Island Ferry
- Empire State Building Standard Entry
- Bike rental offer
Adult US$109.00
Premium Ticket + Empire State Building + Statue of Liberty & Ellis Island Ferry
- 2-Day hop-on, hop-off ticket
- Open-top double-decker buses
- See all the top NYC landmarks
- Pre-recorded commentary
- Downtown Loop (Red Route)
- Uptown Loop (Blue Route)
- Flexible Ticket
- Visit Liberty Island
- Statue of Liberty & Ellis Island Ferry
- Empire State Building Standard Entry
- Bike rental offer
Adult US$129.00