Top Frequently Asked Questions
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What time do tours start and how often do buses run?
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Where can I start the tour?
How long does the tour take?
Please visit our Service Information page for up-to-date information on the duration of our tours.
What time do tours start and how often do buses run?
Please visit our Service Information page for up-to-date information on tour start times and frequency.
Where can I start the tour?
You can join the tour from any stop. To find the closest stop to you, please visit our Find A Bus Stop page.
More Questions & Answers
Where can I buy a ticket for the tour?
You can purchase tickets either on this website, from an on-street Big Bus Tours staff member, on the bus, from a trusted retailer such as your hotel concierge, or at one of our key sales points. Please note that for hygiene reasons we are unable to accept cash payments.
Tell me about Big Bus Tours Las Vegas
Hop on board with Big Bus Tours Las Vegas to discover Sin City from an open-top double-decker bus! Sit back and relax on our top-deck as we take you past all the famous Las Vegas landmarks and attractions, and tune in to our entertaining digital commentary to hear incredible facts and stories from our expert virtual guides.
What can I see and visit?
On the Strip, our tours showcase Las Vegas Boulevard's must-see hotels and fountains, including the Luxor, the Bellagio, Caesars Palace and Excalibur, with a special stop at the "Welcome to Fabulous Las Vegas" sign. Traveling downtown, you'll be introduced to the traditional heart of Las Vegas including the famous Fremont Street, High Roller and Stratosphere attractions. The panoramic Night Tour (Green Route) highlights the city in its dazzling neon evening wear.
Please visit our Discover Las Vegas page to learn more about what to see and do in Las Vegas.
Please visit our Discover Las Vegas page to learn more about what to see and do in Las Vegas.
Do I need to specify a date of travel?
Yes –we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.
Is there a discount available for groups?
Yes, discounts are available for groups of twenty or more. For more information on groups sales please contact us.
What time are the first and last buses?
Please visit our Service Information page for up-to-date information on the first and last bus times.
Is it possible to hire one of the open-top buses for a private event?
Yes, buses are available for private hires. Please have a look at our Private Hire page to find out more, or contact us directly to discuss your requirements.
How will I know where to get off?
The commentary or guide on your bus will announce hop-off stops as the bus arrives at each location, allowing you to hop off at your leisure. You can also use our app, which offers real-time bus tracking, allowing you to see where buses are at on the route.
On which days does the tour operate?
Please check our Service Information page for up-to-date service information.
What is the child ticketing policy?
Child tickets are available for passengers aged between 3 and 12 years. All children must be accompanied by an adult (16+). Children aged 2 years and under may travel free of charge. Strollers and pushchairs must be folded and stowed on the lower deck.
Are accommodations available for persons with disabilities?
Yes, we operate wheelchair accessible vehicles with lifts that can accommodate a weight up to 650 pounds. Please be advised that our entire fleet in Las Vegas is not wheelchair accessible. If you or your travelling partner(s) requires an ADA accessible vehicle, please contact us 48 hours prior to your planned tour commencement. We can then arrange for a suitable vehicle to be available at the time and location required. If you require a different accommodation, please also contact us 48 hours prior to your planned tour commencement so we can make arrangements for an accommodation. Please note that messages left on the office general voicemail do not constitute confirmed arrangements. Please also note that passengers with mobility impairments may not be able to access the upper deck on our buses. We cannot guarantee the accessibility of the various attractions along the tour.
Can I bring food and drink on the tour?
Food is not permitted on the tour. Drinks are only permitted if they have a locking cap.
Can I change the date (and time) of my tour?
Yes. If you want to change the date (and time) of your tour booking, we’ll need to know no later than 72 hours before your currently booked tour date and time. The speediest way to make changes to your booking is to chat with our friendly customer services team – just click the red chat button in the bottom right corner of your screen, or submit a request via our Contact Us Form.
Contact us
For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.