Top Frequently Asked Questions

  1. Big Bus Tour Guide on Bus

    Where can I buy a ticket for the tour?

  2. Where can I buy a ticket for the tour?

    You can purchase tickets directly from our website or from a member of our Big Bus street sales team.

  3. Lady with Ear Phones in

    Is the commentary available in my language?

  4. Is the commentary available in my language?

    We have live guides providing commentary in English, and selected buses offer a pre-recorded audio commentary in Spanish.

  5. Tour Guide pointing attraction

    What time do tours start and how often do the buses run?

  6. What time do tours start and how often do the buses run?

    Our services operate every day, excluding Thanksgiving and Christmas Day.

    The Big Loop (Red Route)
    First Bus: 9:00am from Stop #1: Fort Dearborn (across the bridge from the Trump Tower)
    Last Bus: 5:00pm from Stop #1
    Full Circuit Time: 2 hours
    Frequency: Every 30 minutes.

    The Night Tour (Blue Route)
    First Bus: 7:45pm from Stop #11: Navy Pier (front entrance, under the Childers Museum sign)
    Second Bus: 8:15pm from Stop #11
    Last Bus: 8:45pm from Stop #11
    Full Circuit Time: 75 minutes
    Frequency: Every 30 minutes.

    Timings are subject to change, so please check with a member of Big Bus staff, or contact us with any questions regarding frequency.

  7. Couple looking at a Big Bus Map

    Where can I start the tour?

  8. Where can I start the tour?

    You can board our day tour buses and start your Chicago sightseeing adventure from any of our 14 bus stops.
    Please note that The Night Tour (Blue Route) begins at Stop #11 only.

More Questions & Answers

Tell me about the Big Bus tour of Chicago

Big Bus Chicago offers sightseeing tours of the Chicago on open-top, double-decker buses. An entertaining commentary is provided in English by a live guide, and select buses offer a pre-recorded digital commentary in Spanish. You can hop on and hop off the bus at any of our 14 different stops to visit attractions and places of interest.

What can I see and visit?

Our bus stops are located at popular landmarks and attractions, making it easy for you to hop off and explore Chicago. Please check out our Discover Chicago page for information on things to do, landmarks and other attractions you can easily visit with Big Bus Tours.

On which days does the tour operate?

Big Bus Tours Chicago operates most days of the year, apart from Thanksgiving and Christmas Day. Occasionally severe weather and special event days could affect our service. Please refer to our service information page for up-to-date information.

How long does the tour take?

A full circuit of The Big Loop (Red Route) day tour takes approximately 2 hours. Please allow for more time if you plan to hop on and off at any of our stops.
A full circuit of The Night Tour (Blue Route) takes approximately 75 minutes. Please note that the Night Tour is a panoramic tour, not a hop-on, hop-off tour.

Do I need to specify a date of travel?

No. Your ticket entitles you to travel on the day of your choice. If you purchase a ticket that offers validity for more than 1 day, you must travel on consecutive days. You are welcome to buy your ticket on-street if that is your preference, but please note that discounts available online are not available for on-street purchases.

Is there a discount available for groups?

Yes. Please contact us .

Is it possible to hire one of the open-top buses for a private event?

Yes. Please contact us.

What time are the first and last buses?

The Big Loop (Red Route)
First Bus: 9:00am from Stop #1: Fort Dearborn (across the bridge from the Trump Tower)
Last Bus: 5:00pm from Stop #1
Full Circuit Time: 2 hours
Frequency: Every 30 minutes.

The Night Tour (Blue Route)
First Bus: 7:45pm from Stop #11: Navy Pier (front entrance, under the Childers Museum sign)
Second Bus: 8:15am from Stop #11
Last Bus: 8:45pm from Stop #11
Full Circuit Time: 75 minutes
Frequency: Every 30 minutes.

Timings are subject to change, so please check with a member of Big Bus staff, or contact us with any questions regarding frequency.

What is the child policy?

A child ticket is available for children between the ages of 5-15. Children under 5 may travel free of charge. All children must be accompanied by an adult.

How do I redeem my ticket?

Following your online purchase you will receive a confirmation email. This will contain a link that will allow you to print your ticket voucher. Please print your ticket voucher and present it to a member of Big Bus staff at any one of our hop-on, hop-off stops before you start your tour. They will produce a ticket receipt that you will need to carry with you and present to the driver whenever you wish to rejoin the tour.

Are accommodations available for persons with disabilities?

Yes, we can operate wheelchair accessible vehicles with lifts that can accommodate a weight up to 650 pounds. Please be advised that our entire fleet in Chicago is not wheelchair accessible. If you or your travelling partner(s) requires an ADA accessible vehicle, please contact us 48 hours prior to your planned tour commencement. We can then arrange for a suitable vehicle to be available at the time and location required. If you require a different accommodation, please also contact us 48 hours prior to your planned tour commencement so we can make arrangements for an accommodation. Please note that messages left on the office general voicemail do not constitute confirmed arrangements. Please also note that passengers with mobility impairments may not be able to access the upper deck on our buses. We cannot guarantee the accessibility of the various attractions along the tour.

Contact us

For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.