Top Frequently Asked Questions
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Is there a commentary available in my language?
- English
- French
- German
- Italian
- Spanish
- Brazilian Portuguese
- Chinese
- Arabic
- Turkish
- Korean
- Hindi
- Hebrew
- Russian
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Where can I start the tour?
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How often do the buses run?
Where can I buy a ticket for the tour?
You can purchase tickets either on this website or on the bus at any hop-on hop-off point.
Is there a commentary available in my language?
The Big Bus Vienna sightseeing tour offers a pre-recorded commentary in 13 different languages, including:
The commentary is available via complimentary earphones that you will receive when you board the bus.
Where can I start the tour?
You can hop on our day tours from any stop. To find the nearest bus stop, please click here. Our Night Tour departs from Stop #1 (Opera). See our route information page for more details.
How often do the buses run?
The Red Tour runs approximately every 20 minutes, and the Blue Tour runs every 20-30 minutes. Timings are subject to change, so please check our Service Information page for further information. You can also ask a Big Bus Tours staff member or contact us for further information.
More Questions & Answers
Do I need to choose a date for my tour?
Yes – when you book, you will need to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to secure your seat. If your ticket has extra inclusions, you may also need to book dates and times for these inclusions after your purchase is complete via our Booking Portal. For more information, please see the instructions on your booking confirmation email.
Tell me about the Big Bus tour of Vienna
Big Bus Tours offers sightseeing tours of Vienna on a double-decker bus. Commentary is provided in a choice of languages. You may hop on and off at any of our stops to visit attractions and places of interest.
What can I see and visit?
Bus stops are conveniently located, so you can hop-on and off the Vienna tour as you please. Each stop has been selected because it provides access to an attraction or place of interest. You can hop-on and off as many times as you wish, and are of course welcome to stay on board for the entire circuit. Please see our Tour Highlights to discover more.
On which days does the tour operate?
The Big Bus Tour runs every day of the year.
How long does the tour take?
A complete circuit of the Red Route takes approximately 1 hour, 50 minutes. A full circuit of the Blue Route takes approximately 1 hour, 50 minutes. Please allow for more time if you plan to hop on and off at any of our stops.
How do I redeem my ticket?
Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.
If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.
If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.
Is there a discount available for groups?
Yes, discounts are available for groups of 20 or more. To find out more, submit an enquiry using our group booking information page.
Is it possible to hire one of the double-decker buses for a private event?
Yes, buses are available for private hires and charters. For more information please or to receive a quote, submit an enquiry using our private hires and charters page.
What time are the first and last buses?
First and last bus times change seasonally. Please check our Service Information page for up-to-date information, or visit our Routes and Maps page for further route information.
What is the child policy?
A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.
Are the buses wheelchair accessible?
Yes, most of our buses are wheelchair accessible. Please contact us for further information.
Can I take my dog on the bus?
Dogs are only permitted if they are muzzled and leashed. Only one dog per bus is permitted. The dog must not exceed knee height.
Can I change the date (and time) of my bus tour?
Yes. If you have a ticket that's 'fully flexible' you can change the date (and time) of your bus tour booking without charge. To make the change, please contact us.
If you don't have a 'fully flexible' ticket, we can still change the date of your bus tour, but please be aware that charges may apply.
If you don't have a 'fully flexible' ticket, we can still change the date of your bus tour, but please be aware that charges may apply.
Contact us
For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.