Top Frequently Asked Questions
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Is the commentary available in my language?
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Where can I buy a ticket for the tour?
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How do I redeem my ticket?
What time does the tour start and how often do the buses run?
Our service operates daily. See our Service Information page for tour schedule information and notices. Alternatively, you can check times with a Big Bus Tours team member, or contact us with any questions.
Is the commentary available in my language?
The Big Bus Rome sightseeing tour offers a recorded commentary in your choice of either English, Italian Spanish, French, German, Chinese Mandarin, Russian, Arabic and Portuguese. The commentary is available through complimentary earphones that you will receive when you board the bus.
Where can I buy a ticket for the tour?
You can purchase tickets on this website, or from a member of our Big Bus street sales team, or at any of our two kiosks (one is located at Termini station and the other is located at the Colosseum), or from our trusted merchant partners.
How do I redeem my ticket?
Simply show your ticket to a Big Bus Tours staff member at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket. If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you, with the ticket page open to display the QR code on your e-voucher.
More Questions & Answers
Tell me about Big Bus Tours Rome
Big Bus Tours offers entertaining sightseeing tours of Rome on open-top double-decker buses. You'll pass famous landmarks like the Colosseum, Circus Maximus, Piazza Venezia, Vatican City, and more, with stops located nearby so you can hop off the bus to explore them at your own pace. During the tour, you can tune in to pre-recorded commentary, which is available in a variety of languages.
What can I see and visit?
Our Big Bus stops are conveniently located near popular Rome landmarks and attractions, so you can hop on and hop off the bus to explore Rome at your own pace. Visit our Discover Rome page for information about landmarks you'll see and ideas about things to do in Rome. If you'd like to buy some tickets for Rome attractions, please visit our Attractions page.
You can hop on and off the bus as much as you like, but you're also very welcome to stay on board for the entire tour route. Please see our Service Information page for details about the tour duration, bus frequency and more.
Your ticket also entitles you to a free walking tour package download from the Vox POPGuide App. For more information, please visit our Walking Tours page.
You can hop on and off the bus as much as you like, but you're also very welcome to stay on board for the entire tour route. Please see our Service Information page for details about the tour duration, bus frequency and more.
Your ticket also entitles you to a free walking tour package download from the Vox POPGuide App. For more information, please visit our Walking Tours page.
Do tours operate daily?
Yes, Big Bus Tours Rome operates every day of the year. Occasionally local events might affect our service due to road closures. For up-to-date information, please visit our service Information page.
Where can I start the tour?
You can start your tour from any of our stops. Please visit our Find a Bus Stop page to see our bus stop locations.
How long does the tour take?
Our Red Route tour duration is approximately 98–103 minutes. Please allow for more time if you wish to hop on and hop off the bus.
Do I need to choose a date for my tour?
Yes – when you book your ticket, you will need to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at the time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes any extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.
How much does the tour cost?
Our bus tour ticket prices vary depending on how long the ticket is valid for, or whether there are any attractions included. Please visit our Tickets & Passes page to see all our bus tour tickets.
What time are the first and last buses?
Our first and last bus tour times change seasonally. Please see our Red Route Timetable page for up-to-date first and last bus times for each stop.
Are child tickets available?
Yes. Child tickets are available for children between the ages of 5–15. Children under 5 travel free of charge. All children under 15 years of age must be accompanied by an adult.
Can I hire a bus for a private event?
Yes, our buses are available for private hires and charters. For more information or to receive a quote, please submit an enquiry via our Private Hires and Charters page.
Are the buses wheelchair accessible?
Yes, most of our buses are wheelchair accessible.
Can I change the date (and time) of my tour?
Yes. If you want to change the date (and time) of your tour booking, we’ll need to know no later than 72 hours before your currently booked tour date and time. The speediest way to make changes to your booking is to chat with our friendly customer services team – just click the red chat button in the bottom right corner of your screen, or submit a request via our Contact Us Form.
Can I make a group booking?
Yes, we welcome group bookings. For more information or to receive a quote, please submit an enquiry via our Group Bookings page.
Where can I hop on the bus?
You can hop on the bus from any stop. Please visit our Find a Bus Stop page to find your nearest stop.
Can I use my ticket on other bus tours?
Yes. Big Bus Tours Rome tickets are now also valid for use on City Sightseeing Rome buses, and Opera Romana Pellegrinaggi (ORP) buses. To board a Big Bus, City Sightseeing or ORP service, please present your booking confirmation to a Big Bus Tours staff member in exchange for your bus tour ticket receipt. You can then use this ticket receipt to hop on and off the buses. Read more on our Tri-Brand Info page.
How do I take my free walking tour?
Your ticket entitles you to a free walking tour package download from the Vox POPGuide App. Your download code will be supplied on the printed ticket receipt you get when you redeem your ticket with our on-street staff, and on the seatback in front of you on board a Big Bus Tours bus. Simply download the POPGuide app, activate the code on your ticket receipt/seatback, and enjoy your walking tours! For more information, please visit our Walking Tours page.
Contact us
For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.