You'll get a ticket that you can use to hop on and hop off our buses during our operating hours. A 1-day ticket ticket can be used on the day that you redeem it. A 2-day ticket can be used on both the day of redemption and the day after. A 3-day ticket can be used on the day of redemption, and on the two days following. If you have a ticket that's valid for more than one day, you must use it on consecutive days.

You can pay with cash, cheque or any major credit card.

Contact us and we'll send one to you. Most concierges and information centers in the city will have them in stock.

Yes - discounts are available for groups of ten or more. Please contact us on 1-215-389-8687 or [email protected] for more information.

No, we have natural air-conditioning as our buses are open top!

Are accommodations available for persons with disabilities? Yes, we operate wheelchair accessible vehicles with lifts that can accommodate a weight up to 650 pounds. Please be advised that our entire fleet in Philadelphia is not wheelchair accessible. If you or your travelling partner(s) requires an ADA accessible vehicle, please contact us 48 hours prior to your planned tour commencement. We can then arrange for a suitable vehicle to be available at the time and location required. If you require a different accommodation, please also contact us 48 hours prior to your planned tour commencement so we can make arrangements for an accommodation. Please note that messages left on the office general voicemail do not constitute confirmed arrangements. Please also note that passengers with mobility impairments may not be able to access the upper deck on our buses. We cannot guarantee the accessibility of the various attractions along the tour.

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

Yes - but if you want to change the date (and time) of your tour, we’ll need to know no later than 72 hours before your tour to make any changes. The speediest way to make changes to your booking is to chat with our friendly customer services team – just click the chat button in the bottom right corner of your screen, or download the Big Bus Tours app.

Yes –we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.