Top Frequently Asked Questions
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Where can I start the tour?
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What time do tours start, and how often do buses run?
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Do I have to specify a date of travel?
Where can I buy a ticket?
You can purchase tickets either on this website, at most Hong Kong hotels or at our Information Centres and Sales Kiosks.
Where can I start the tour?
You can hop on our bus tours from any stop. Please click here to find a bus stop. Please visit our Service Information page for up-to-date information on tour start times and frequency.
What time do tours start, and how often do buses run?
Please visit our Service Information page for up-to-date information on tour start times and frequency.
Do I have to specify a date of travel?
Yes – we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.
More Questions & Answers
Tell me about the Big Bus tour of Hong Kong
Big Bus Tours offers sightseeing tours of Hong Kong over three different sightseeing routes, taking you to Hong Kong’s main attractions, landmarks and places of interest. The tour provides a personal pre-recorded commentary in a choice of 10 languages. Convenient stops allow you to hop on, hop off and explore the city at your leisure. A Night Tour of Kowloon is also available, providing the opportunity to see this vibrant city at night.
What can I see and visit?
Bus stops are conveniently located near popular landmarks and attractions, so you are able to hop-on and hop-off as you please. Visit our top landmarks information to discover what you can see and visit on our tour.
You can hop on and off as many times as you wish and are of course welcome to stay on board for the entire route. Please see our tours information to discover more.
You can hop on and off as many times as you wish and are of course welcome to stay on board for the entire route. Please see our tours information to discover more.
On which days does the tour run?
Please visit our Service Information page for up-to-date information on our days of operation.
How do I redeem my ticket?
Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a ticket receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.
If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will then issue you your ticket receipt.
If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will then issue you your ticket receipt.
Is there a discount available for groups?
Yes, discounts are available for groups of 20 or more. To find out more, submit an enquiry using our group booking information page.
Is it possible to hire one of the open-top buses for a private event?
Yes, buses are available for private hires and charters. For more information please or to receive a quote, submit an enquiry using our private hires and charters page.
What is the child policy?
A child ticket is available for children between the ages of 3 - 11. Children under 3 may travel free of charge. All children must be accompanied by an adult.
Are the buses wheelchair accessible?
Yes, all of our buses are wheelchair accessible. Please contact us for further information.
How will I know where to get off?
The pre-recorded commentary on the bus will announce each stop by number and location as the bus approaches. Please refer to our routes & maps information to plan which stops you would like to hop off at.
Contact us
For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.