
Top Frequently Asked Questions
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Is there a commentary available in my language?
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How frequently do tour buses run?
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Can I join the tour from any of the stops on your route?
Where can I buy a ticket for the tour?
You can purchase tickets from this website here.
Is there a commentary available in my language?
The Big Bus Dubai sightseeing tour offers entertaining and informative pre-recorded commentary in 12 languages:
- English
- Arabic
- French
- German
- Italian
- Spanish
- Russian
- Hindi
- Farsi
- Japanese
- Brazilian Portuguese
- Mandarin Chinese.
The commentary is broadcast via complimentary earphones that you will receive when you board the bus.
How frequently do tour buses run?
City Tour (Red Route): first bus departs Stop #1 - Dubai Mall at 8:50am. Full circuit is approx. 2 hours. Buses arrive every 30 minutes from May to October, and every 20 minutes from November to April. The last full-circuit tour departure from Stop #1 is at 5:50pm. Last bus at Stop #1 is at 6:50pm
Marina Tour (Blue Route): first bus departs Stop #17 - Mall of the Emirates at 9:00am. Full circuit is approx. 95 minutes. Buses arrive every 30 minutes from May to October, and every 20 minutes from November to April. Last full-circuit tour departure from Stop #17 is at 6:00pm. Last bus at Stop #17 is at 7:30pm.
Beach Tour (Green Route): first bus departs Stop #12 - Dubai Mall at 9:00am. Full circuit is approx. 60 minutes. Buses arrive every 30 minutes from May to October, and every 20 minutes from November to April. Last full-circuit tour departure from Stop #12 is at 6:00pm. Last bus at Stop #12 is at 7:20pm.
Please note: your ticket is valid for at least 24 hours, so if you start your tour at 2:00pm, you can use the tour until the same time the following day. If you plan to hop on and hop off the tour, please allow yourself extra time. Timings and bus frequency are subject to change, so for up-to-date information please check with Big Bus staff at any of point of sale, or contact us.
Can I join the tour from any of the stops on your route?
Yes. To find the stop closest to you please click here.
More Questions & Answers
Tell me about the Big Bus tour?
What can I see and visit?
Which days do the tours operate?
How long does the tour take?
- City Tour (Red Route): approx. 2 hours
- Beach Tour (Green Route): approx. 1 hour
- Marina Tour (Blue Route): approx. 1 hour, 35 minutes.
Please allow for more time if you plan to hop on and off at any of our stops.
Can I interchange between the Beach Tour, City Tour and Marina Tour?
I have a few hours stopover between my flights and want to take a tour. Which is the nearest stop to the airport?
Do I need to specify a date of travel?
How does the website discount work?
Is there a discount available for groups?
Is it possible to hire one of the open-top buses for a private event?
Do you offer group discounts?
What is the child ticketing policy?
How will I know where to get off?
How do I redeem my ticket?
If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.
Are the buses wheelchair accessible?
There are no buses running due to weather conditions, what do I do?
How can I find the stop nearest to me?
I bought the ticket but it’s for someone else. It has my name on it, is this ok?
Where does the tour end?
I bought my ticket but now can’t make that date, can I use it on another day?
Can I use a two or three-day pass on different days?
How do I know when the next bus is coming?
I am waiting at a stop and can’t see any buses, what do I do?
Contact us
For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.