Top Frequently Asked Questions

  1. Where can I buy a ticket for the tour?

    Where can I buy a ticket for the tour?

    2. Where can I buy a ticket for the tour?

    You can purchase tickets either on this website, from the Big Bus Customer Service Centre, or at most Budapest hotels.

  2. Big Bus Budapest staff helping two passengers in Budapest

    Where can I buy a ticket for the tour?

    3. Where can I buy a ticket for the tour?

    You can purchase tickets either on this website, from the Big Bus Customer Service Centre, at most Budapest hotels or hop-on, hop-off points.

  3. Woman listening to commentary

    Is there a commentary available in my language?

    4. Is there a commentary available in my language?

    Our Big Bus Budapest sightseeing tour offers a pre-recorded commentary in your choice of the following languages:

    • English
    • Hungarian
    • German
    • French
    • Italian
    • Russian
    • Spanish
    • Polish
    • Swedish
    • Danish
    • Mandarin
    • Japanese
    • Korean
    • Greek
    • Turkish
    • Arabic
    • Hebrew
    • Portuguese (Brazilian) 
    • Czech
    • Romanian
    • Croatian
    • Dutch
    • Norwegian. 

    The commentary is broadcast via complimentary earphones that you will receive when you board the bus.

  4. Passengers on a bus in Budapest

    What time do tours start and how often do the buses run?

    5. What time do tours start and how often do the buses run?

    Red Route:
    First Bus: 09:00 from Stop #1 (Heroes' Square: Olof Palme stny. 5 Budapest 1146).
    Last Full Tour: 18:00 from Stop #1 (Heroes' Square: Olof Palme stny. 5 Budapest 1146).
    Last Bus: 19:10 at Stop #1 (Heroes' Square: Olof Palme stny. 5 Budapest 1146).
    Full Circuit Time: 1 hour, 40 minutes (approx.)
    Bus Frequency: every 20-30 minutes.

    Green Route:
    First Bus: 10:00 from Stop #1 (Castle / Funicular: Lánchíd utca, Clark Ádám tér bus station).
    Last Full Tour: 18:00 from Stop #1 (Castle / Funicular: Lánchíd utca, Clark Ádám tér bus station).
    Last Bus: 18:30 at Stop #1 (Castle / Funicular: Lánchíd utca, Clark Ádám tér bus station).
    Full Circuit Time: 30 minutes (approx.)
    Bus Frequency: every 30 minutes.

    Night Tour (Purple Route):
    First Bus: 19:30 from Stop #19 (Big Bus Tours Customer Information Centre, 3 Andrassy Avenue).
    Last Bus: 19:30 at Stop #19 (Big Bus Tours Customer Information Centre, 3 Andrassy Avenue).
    Full Circuit Time: 60 minutes (approx.)
    Bus Frequency: There is only one departure per night, at 19:30. Please note that the Night tour is a panoramic tour, not a hop-on, hop-off tour.

  5. Big Bus Budapest staff helping passengers on a bus in Budapest

    Where can I start the tour and how long does the tour take?

    6. Where can I start the tour and how long does the tour take?

    You can hop on our bus tours from any stop, but specific route information can be found below:

    Red Route:
    Tour Begins: Stop #1 (Heroes' Square: Olof Palme stny. 5 Budapest 1146).
    Full Circuit Time: 1 hour, 40 minutes* (approx.)

    Green Route:
    Tour Begins: 10:00 from Stop #1 (Castle / Funicular: Lánchíd utca, Clark Ádám tér bus station).
    Full Circuit Time: 30 minutes* (approx.)

    Night Tour (Purple Route):
    Tour Begins: 19:30 from stop #19 (Big Bus Tours Customer Information Centre, 3 Andrassy Avenue).
    Full Circuit Time: 60 minutes* (approx.)

    *Please allow yourself more time if you plan to hop on and off at any of our stops. Your ticket validity period begins when you redeem your ticket with a Big Bus Tours customer service representative.

More Questions & Answers

Tell me about the Big Bus Tour of Budapest

Big Bus Tours offers sightseeing tours of Budapest on open-top double-decker buses. Commentary is provided via complimentary headphones in a choice of 23 languages. You can hop on and off at any Big Bus stop to visit attractions and places of interest. You can choose from a range of different tickets that offer 1-day or 2-day sightseeing, with some tickets offering a variety of free extras, including walking tours, river cruises and a Night Tour.

What can I see and visit?

Bus stops are conveniently located near popular landmarks and attractions, so you are able to hop-on and hop-off as you please. Visit our top landmarks information to discover what you can see and visit on our tour.

You can hop on and off as many times as you wish and are of course welcome to stay on board for the entire route. Please see our tours information to discover more.

On which days does the tour operate?

The tour of Big Bus runs every day of the year. On national holidays ­- 15th March, 20th August and the 23rd October - we operate revised service.

How will I know where to get off?

The pre-recorded commentary on the bus will announce each stop by number and location as the bus approaches. Please refer to our routes & maps information to plan which stops you would like to hop off at.

Do I need to specify a date of travel?

All the tour tickets we sell on our website are open-dated, meaning you can travel on any day within 6 months of purchase.

If you purchase a ticket that offers validity for more than 1 day, you must travel on consecutive days.

How do I redeem my ticket?

Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.

Is there a discount available for groups?

Yes, discounts are available for groups of 20 or more. To find out more, submit an enquiry using our group booking information page.

Is it possible to hire one of the open-top buses for private events?

Yes, buses are available for private hires and charters. For more information please or to receive a quote, submit an enquiry using our private hires and charters page.

What time are the first and last buses?

Red Route:
First Bus: 09:00 from Stop #1 (Heroes' Square: Olof Palme stny. 5 Budapest 1146).
Last Full Tour: 18:00 from Stop #1 (Heroes' Square: Olof Palme stny. 5 Budapest 1146).
Last Bus: 19:10 at Stop #1 (Heroes' Square: Olof Palme stny. 5 Budapest 1146).
Full Circuit Time: 1 hour, 40 minutes (approx.)
Bus Frequency: every 20-30 minutes.

Green Route:
First Bus: 10:00 from Stop #1 (Castle / Funicular: Lánchíd utca, Clark Ádám tér bus station).
Last Full Tour: 18:00 from Stop #1 (Castle / Funicular: Lánchíd utca, Clark Ádám tér bus station).
Last Bus: 18:30 at Stop #1 (Castle / Funicular: Lánchíd utca, Clark Ádám tér bus station).
Full Circuit Time: 30 minutes (approx.)
Bus Frequency: every 30 minutes.

Night Tour (Purple Route):
First Bus: 19:30 from Stop #19 (Big Bus Tours Customer Information Centre, 3 Andrassy Avenue).
Last Bus: 19:30 at Stop #19 (Big Bus Tours Customer Information Centre, 3 Andrassy Avenue).
Full Circuit Time: 60 minutes (approx.)
Bus Frequency: There is only one departure per night, at 19:30. Please note that the Night tour is a panoramic tour, not a hop-on, hop-off tour.

Please refer to our route information page for further timetable details.

Does the Big Bus Tour include entrance to any attractions?

No. Selected tickets do include attraction entry, but unless specified in the ticket description, attractions are not included.

What is the child policy?

A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.

Where does the river cruise depart from and how long does the trip take?

The river cruise departs from Dock 11, close to our Big Bus Stop at Petofi Square. One circular trip is 75 minutes.

Where do the walking tours depart from and how long do they take?

The Pest Tour starts at the Big Bus Customer Service Centre, 3 Andrassy Ave at 11:00am. Walks take approximately 90 minutes. Please ask a member of Big Bus staff for more details.

Where does the night tour depart from and how long does the trip take?

The 1-hour panoramic Night Tour starts at Stop #19 (Big Bus Tours Customer Information Centre, 3 Andrassy Avenue) at 7:30pm. Start times do vary depending on the time of year, as we aim to coincide with dusk. For exact times, please speak to a member of the Big Bus team on the day you intend to take the Night Tour.
Please note that the Night Tour operates on a first-come, first-served basis, so please try to arrive in good time to secure your seat.

Are the buses wheelchair accessible?

Yes, most of our buses are wheelchair accessible. Please contact us for further information.

Can I bring my pet?

Small animals must be carried in an enclosed basket, cage or pet carrier.

There are no buses running due to weather conditions, what do I do?

Firstly, check the validity of your ticket. If you have bought your ticket online and have yet to have this scanned by our of our on-street representatives – it will still be valid for use for up to 6 months from the point you have purchased. If your ticket was bought on-street or has already been scanned by one of our on-street advisors, and we have cancelled our services due to weather conditions, you will be able to apply for a refund. Check out Term & Conditions for full details.

How can I find the stop nearest to me?

Download the Big Bus Tours app and you’ll be able find your nearest stop and better still, check to see if a bus is heading your way thanks to real-time bus tracking. Don’t forget you’ll need to enable location services and data on your mobile device (please speak with your mobile / cell provider regarding data roaming costs).

I bought the ticket but it’s for someone else. It has my name on it, is this ok?

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

Can I buy tickets on the bus?

The easiest place to buy our bus tickets are in advance by booking online or from the Big Bus Tours app. If you want to buy when you’re in city and in person, Big Bus representatives are located at the majority of our stops. They will be able to sell you a ticket before you hop-on to the bus.

Where does the tour end?

You can hop-on and off at any of our stops (unless it’s a panoramic ‘non-stop’ tour). Download the Big Bus Tours app to discover all of our routes, stops and nearby landmarks & attractions.

Does one ticket cover all routes?

For the majority of our tickets, that’s a BIG YES. Look out for this when you’re booking your ticket online or buying in person. Each ticket will state how many routes are included. Typical exclusions are one-loop tours such as Night Tours which are usually panoramic ‘non-stop’ tours.

I bought my ticket but now can’t make that date, can I use it on another day?

Bus tour tickets purchased online or via the app are typically valid for six months up until the point of the ticket being scanned (redeemed) – then the clock starts ticking and you’ll need to enjoy your tour within the time purchased. This is usually, one, two or three days.

Can I use a two or three-day pass on different days?

You’ll need to enjoy your pass across consecutive days, so a two-day pass redeemed on Monday means your pass is valid Monday and Tuesday.

How do I know when the next bus is coming?

Download the Big Bus Tours app and you’ll be able find your nearest stop and better still, check to see if a bus is heading your way thanks to real-time bus tracking. Don’t forget you’ll need to enable location services and data on your mobile device (please speak with your mobile / cell provider regarding data roaming costs).

I am waiting at a stop and can’t see any buses, what do I do?

Hang in there! BIG cities like to throw all sorts of challenges at our drivers, who are doing their best to get to you as quickly (but safely) as possible. If you haven’t already, download the Big Bus Tours app to see if a bus is heading your way thanks to real-time bus tracking.

Contact us

For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.

Private Hires & Charters
 
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