
Top Frequently Asked Questions
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What time do tours start and how often do buses run?
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Is there a commentary available in my language?
- English
- German
- French
- Italian
- Russian
- Spanish
- Mandarin
- Portuguese (Brazilian)
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When will the next bus arrive?
How long does the tour take?
Please visit our Service Information page for up-to-date information on the duration of our tours.
What time do tours start and how often do buses run?
Please visit our Service Information page for up-to-date information on tour start times and frequency.
Is there a commentary available in my language?
Our Big Bus Berlin sightseeing tour offers a pre-recorded commentary in your choice of the following languages:
The commentary is broadcast via complimentary earphones that you will receive when you board the bus.
When will the next bus arrive?
Download the free Big Bus Tours mobile app and never miss a bus with live arrival times. Spend a little longer sipping that latte, browsing the museum or taking that all-important selfie, then simply arrive 5 minutes early at the bus stop. Save memory-making minutes on your city adventure.
More Questions & Answers
Where can I buy a ticket for the tour?
Tell me about Big Bus Tours Berlin
What can I see and visit?
Which days does the tour operate on?
Do I need to specify a date of travel?
Please note: if you purchase a ticket that offers validity for more than 1 day, you must use it over consecutive days.
How will I know where to get off?
How do I redeem my ticket?
If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.
Is there a discount available for groups?
Is it possible to hire a bus for a private event?
Does my ticket include entrance to any attractions?
Please see our Tickets and Passes page for details on ticket inclusions.
What is the child ticket policy?
Where does the river cruise depart from and how long does the trip take?
Where do the walking tours depart from and how long do they take?
Are the buses wheelchair accessible?
Can I bring my pet?
Contact us
For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.