Top Frequently Asked Questions

  1. Couple looking at Big Bus Tours Munich map

    Where can I buy tickets for the tour?

  2. Where can I buy tickets for the tour?

    Tickets for all our Munich bus tours can be purchased on this website. With an online ticket, you can hop on the bus immediately, without any queuing or waiting times!
    of course, tickets for our tours are also available to purchase from the bus driver, from our stops at Marienplatz and Karlsplatz/Stachus, at the Munich tourist office, and at many hotels in Munich.

  3. Couple looking at map on Big Bus Tours Munich bus

    Where can I start the tour?

  4. Where can I start the tour?

    You can start the tour from any stop, but the official starting point is at Stop #1 (Karlsplatz / Stachus), located on Sonnenstraße next to BUDDY Hotel.

  5. Woman listening to Munich bus tour commentary

    Is the tour commentary available in my language?

  6. Is the tour commentary available in my language?

    The pre-recorded tour commentary is available in:

    • English
    • German
    • French
    • Italian
    • Spanish
    • Portuguese
    • Russian
    • Chinese
    • Japanese
    Learn more on our Tour Commentary page.

  7. Lady on a Big Bus Tours Munich tour

    How often do the buses run?

  8. How often do the buses run?

    Our Munich bus tours run daily. For up-to-date information on bus frequency, please visit our service information page.
    For more information on each route line, please follow the links below:

More Questions & Answers

Do I need to choose a date for my tour?

Yes – when you book, you will need to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to secure your seat. If your ticket has extra inclusions, you may also need to book dates and times for these inclusions after your purchase is complete via our Booking Portal. For more information, please see the instructions on your booking confirmation email.

Tell me about Big Bus Tours Munich

Big Bus Tours offers sightseeing tours of Munich on open-top, double-decker buses, operating across two routes. You'll have the opportunity to see iconic Munich landmarks like Marienplatz, Stachus, Nymphenburg Palace, Olympiapark and more. During your tour, you can listen to pre-recorded commentary, available in 9 different languages. You can hop on and hop off the bus at any stop to visit attractions and places of interest, or you're welcome to sit back and relax for the entire tour!

What can I see and visit in Munich?

Munich is full of beautiful landmarks, architecture, neighbourhoods and things to do, and our two tour routes feature stops at all the must-visit landmarks, including Nymphenburg Palace, BMW World, Olympiapark, Schwabing and the English Garden on the Orange Line. On the Green Line, highlights include Alte Pinakothek, Neue Pinakothek, Gemäldegalerie, Odeonsplatz, Nationaltheater, Marienplatz, Rathaus, Frauenkirche, Viktualienmarkt, Hofbräuhaus, Karlsplatz (Stachus) and Eisbach.

Do tours operate daily?

Yes, our bus tours operate daily. In very rare circumstances our service might be curtailed or suspended due to city events or poor weather. Please visit our service information page for up-to-date information about current service.

How long does the tour take?

Our full tour circuit durations are as below: Please note that tour duration is subject to traffic and road closures. If you plan to hop on and hop off the tour, please allow for more time.

How do I redeem my ticket?

To redeem your ticket, please present your booking confirmation (printed or on a device) to staff at any of our bus stops. Staff will issue you a receipt that you'll be able to use to hop on the bus throughout the validity period of your ticket.

What time are the first and last buses?

First and last bus times change seasonally. Please check our service information page for up-to-date information, or visit our route detail pages for schedules:

Where does the tour end?

You can start and end your tour at any stop. Tours officially commence and conclude at Stop #1 (Karlsplatz/Stachus) on Sonnenstraße next to BUDDY Hotel.

Are child tickets available?

Yes. Child tickets are available for children between the ages of 4–14. Children under 4 may travel free of charge. All children aged 14 and under must be accompanied by an adult.

I bought a ticket for someone else, but it has my name on it, is this ok?

Yes. The person taking the tour will need to present the booking confirmation (printed or on a device) to our sales team staff at the Welcome Center / Ticket Shop by Stop #1 (Hauptbahnhof Station). Staff will scan the QR code and present the guest with a ticket that can be used to board the tour. Tickets must be retained for hopping on the bus - please note that tickets cannot be replaced if lost.

Are buses wheelchair accessible?

Yes

Is food and drink permitted on the bus?

Drinks in closed containers are permitted. Food is not permitted.

Can I bring my dog on the bus?

Yes, dogs are very welcome.

Is there a discount available for groups?

Yes, a discount is available for groups of 15+. This discount is only applicable for tickets booked through our sales staff at Stop #1 (Karlsplatz/Stachus). Alternatively, please contact us.

Are buses available for private hires and charters?

Yes. Please contact us.

Can I change the date (and time) of my bus tour?

Yes. If you have a ticket that's 'fully flexible' you can change the date (and time) of your bus tour booking without charge. To make the change, please contact us.

If you don't have a 'fully flexible' ticket, we can still change the date of your bus tour, but please be aware that charges may apply.

What does hop-on, hop-off mean?

'Hop-on, hop-off' means that you can join and leave our bus tours from any stop on the route your ticket permits you to travel on, as often as you like during the validity of your ticket. Of course, you are very welcome to stay and relax on the bus for the full duration of the route as well.

Who operates Big Bus Tours in Munich?

Big Bus Tours in Munich are operated by our partner Münchener Stadtrundfahrten oHG. Big Bus Tours Ltd acts as an agent of Münchener Stadtrundfahrten oHG in the sale of tickets to their tour. Big Bus Tours Ltd does not have the authority or discretion to alter the terms and conditions of service set by Münchener Stadtrundfahrten oHG without the permission of Münchener Stadtrundfahrten oHG. Big Bus Tours Limited does not assume any risk or liability for the operation of the service provided by Münchener Stadtrundfahrten oHG.

Münchener Stadtrundfahrten oHG
Luisenstraße 1, 80333 München
Email: [email protected]
VAT Number: DE 130006659

Contact us

For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.