Top Frequently Asked Questions

  1. Where can I buy a ticket for the tour?

    Where can I buy a ticket for the tour?

  2. Where can I buy a ticket for the tour?

    You can purchase tickets either on this website, or from the bus driver.

  3. Is there a commentary available in my language?

    Is there a commentary available in my language?

  4. Is there a commentary available in my language?

    Pre-recorded, English commentary is broadcast via speakers on all buses.

  5. What time do tours start, and how long do they take?

    What time do tours start, and how long do they take?

  6. What time do tours start, and how long do they take?

    Please visit our Service Information page for up-to-date information on tour start times, duration and bus frequency.

  7. Where can I start the tour?

    Where can I start the tour?

  8. Where can I start the tour?

    The main starting point is Stop #1: Tourist Information Centre. You'll find this at the corner of Smith St and Bennett St (southern side of The Mall). However, you can join the tour at any of our hop-on, hop-off stops. To find the stop closest to you please click here.

More Questions & Answers

Tell me about Big Bus Tours Darwin

Big Bus Tours Darwin offers sightseeing bus tours of Darwin, the capital city of Australia's Northern Territory. Tours operate on open-top, double-decker buses and feature an entertaining and informative commentary which will tell you about the history and culture of Darwin and its surroundings. You can hop on and hop off the bus as often as you like from any of the 12 tour stops to visit attractions and places of interest.

What can I see and visit?

Big Bus Tours Darwin takes you to some of the city's best landmarks and attractions, including Mindil Beach Sunset Markets, Crocosaurus Cove, the Military Museum, the Botanic Gardens, Cullen Bay Marina and the Museum & Art Gallery of the Northern Territory.

How frequently do tour buses run?

Please visit our Service Information page for up-to-date information on our bus tour frequency.

How much does the tour cost?

Please see our tickets and prices page for a list of available tickets and pricing.

Is there a discount available for groups?

Yes, discounts are available for large groups on application. For more information on group sales please contact us.

Is it possible to hire one of the open-top buses for a private event?

Buses can be hired privately depending on availability. Please feel welcome to contact us to discuss your requirements.

What is the child ticketing policy?

A child ticket is available for children aged between 5 and 15 years. All children must be accompanied by an adult. Children aged 4 years and under may travel free of charge. Children aged 15 years and under must be accompanied by an adult. Strollers and pushchairs must be folded and stowed on the lower deck.

Do I need to specify a date for travel?

Yes –we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.

If I buy a Multi-Day Ticket can I use it on separated days?

Yes, but you must specify the days you wish to travel when you redeem your tickets. Tickets must be used within a week of redemption.

What is your policy in the event of bad weather?

With the exception of extreme weather conditions that would jeopardize safety, our tours operate in all weather, rain or shine. Refunds due to weather will not be granted unless the service is suspended as a result of weather. If unexpected closures due to special events or extreme weather conditions arise, information will be published on our service information page.

How can I find the stop nearest to me?

Easy! Just check out our Find A Bus Stop page.

I bought the ticket but it’s for someone else. It has my name on it, is this ok?

You're all set! Simply show your voucher(s) to any member of on-street staff who will scan the QR code and hand over your yellow Big Bus Tour tickets. Don't lose them, they're like gold (cash) and cannot be replaced.

Where does the tour end?

You can hop-on and off at any of our stops (unless it’s a panoramic ‘non-stop’ tour). Download the Big Bus Tours app to discover all of our routes, stops and nearby landmarks & attractions.

Can I change the date (and time) of my tour?

Yes - but if you want to change the date (and time) of your tour, we’ll need to know no later than 72 hours before your tour to make any changes. The speediest way to make changes to your booking is to chat with our friendly customer services team – just click the chat button in the bottom right corner of your screen, or download the Big Bus Tours app.

Contact us

For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.