Top Frequently Asked Questions
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Is there a commentary available in my language?
- English
- Arabic
- French
- Italian
- Russian
- German
- Spanish
- Mandarin.
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Where can I start the tour?
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How frequently do tour buses run?
Where can I buy a ticket for the tour?
You can purchase tickets either on this website, at Marina Mall, Abu Dhabi Mall, at most Abu Dhabi hotels or on the bus at any hop-on hop-off point.
Is there a commentary available in my language?
The Big Bus Abu Dhabi sightseeing tour offers a recorded commentary in your choice of either:
Where can I start the tour?
You may start your tour at any of our stops.
The most popular starting point for the sightseeing tour is outside the entrance to Marina Mall on the Abu Dhabi break water or at the Sheikh Zayed Grand Mosque.
Please refer to our route information for specific locations.
How frequently do tour buses run?
Red Route tours depart from Marina Mall at 9.00am and Sheikh Zayed Grand Mosque at 9:45am, with a frequency of 30 minutes. The last bus leaves Marina Mall at 5.00pm and from Sheikh Zayed Grand Mosque at 5:45pm. Timings are subject to change, so please do check with a member of Big Bus staff or contact us if you are unsure of timings.
More Questions & Answers
Tell me about the Big Bus Tour of Abu Dhabi
Big Bus Tours offers sightseeing tours of Abu Dhabi on an open-top double-decker bus. Commentary is provided in a choice of languages. You may hop on and off at any of our stops to visit attractions and places of interest. The Tour also features additional inclusions such as a free Yas Island Drive and entrance to the Sheikh Zayed Centre.
What can I see and visit?
Bus stops are conveniently located near popular landmarks and attractions, so you are able to hop-on and hop-off as you please. Visit our top landmarks information to discover what you can see and visit on our tour.
You can hop on and off as many times as you wish, and are of course welcome to stay on board for the entire route. Please see our tour information to discover more.
You can hop on and off as many times as you wish, and are of course welcome to stay on board for the entire route. Please see our tour information to discover more.
Which days do the tours operate?
The Big Bus Tour runs every day of the year runs every day of the year, even throughout the summer - all of our buses have custom-designed air-conditioning systems to keep you cool even in the heat of the midday sun.
What time does the tour start and how long does it take?
You can start the tour at anytime between 9:00am and 8:00pm, with the last full round trip starting at 5:00pm from Marina Mall, and 5:45pm from Sheikh Zayed Grand Mosque. A complete circuit of the tour takes approximately 2 hours 35 minutes on the City Tour, and 2 hours for the Yas Island Tour. Please allow for more time if you plan to hop on and off at any of our stops.
Your 1-day, 2-day or 3-day ticket is valid for consecutive 24 hours periods, so, for example, if you purchase a 1-day ticket and begin your tour at 2:00pm, you can hop on the bus as much as you like until 2:00pm the following day.
Your 1-day, 2-day or 3-day ticket is valid for consecutive 24 hours periods, so, for example, if you purchase a 1-day ticket and begin your tour at 2:00pm, you can hop on the bus as much as you like until 2:00pm the following day.
Do I need to specify a date of travel?
All the tour tickets we sell on our website are open dated, meaning you can travel on any day within 6 months of purchase.
If you purchase a ticket that offers validity for more than 24 hours, you must travel on consecutive days.
If you purchase a ticket that offers validity for more than 24 hours, you must travel on consecutive days.
How much does the tour cost?
Ticket prices will vary depending on the validity or the type of tour you choose. Please visit the tickets & passes page for more information
I have a few hours stopover between my flights and would like to take a tour. Where is the nearest start point to the airport?
Sheikh Zayed Grand Mosque (Stop 5) is the nearest stop to Abu Dhabi International airport.
Is there a discount available for groups?
Yes, discounts are available for groups of 20 or more. To find out more, submit an enquiry using our group booking information page.
Is it possible to hire one of the open-top buses for a private event?
Yes, buses are available for private hires and charters. For more information please or to receive a quote, submit an enquiry using our private hires and charters page.
What is the child policy?
A child ticket is available for children between the ages of 5 - 15. Children under 5 may travel free of charge. All children must be accompanied by an adult.
How will I know where to get off?
The pre-recorded commentary on the bus will announce each stop by number and location as the bus approaches. Please refer to our routes & maps information to plan which stops you would like to hop off at.
How do I redeem my ticket?
Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.
If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.
If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.
Are the buses wheelchair accessible?
Yes, most of our buses are wheelchair accessible. Please contact us for further information.
Contact us
For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.