
Top Frequently Asked Questions
-
-
Is there a commentary available in my language?
- English
- Arabic
- French
- Italian
- Russian
- German
- Spanish
- Mandarin.
-
Where can I start the tour?
-
How frequently do tour buses run?
Where can I buy a ticket for the tour?
You can purchase tickets either on this website, at Marina Mall, Abu Dhabi Mall, at most Abu Dhabi hotels or on the bus at any hop-on hop-off point.
Is there a commentary available in my language?
The Big Bus Abu Dhabi sightseeing tour offers a recorded commentary in your choice of either:
Where can I start the tour?
You can hop on our bus tours from any stop. To find your nearest stop, please visit our Find a Bus Stop page. Please refer to our Route Information page for more details on our routes.
How frequently do tour buses run?
Please visit our Service Information page for up-to-date information on tour start times and frequency.
More Questions & Answers
Tell me about Big Bus Tours Abu Dhabi
What can I see and visit?
Which days do the tours operate?
What time does the tour start and how long does it take?
Do I need to specify a date of travel?
How much does the tour cost?
I have a stopover between flights and would like to take a tour. Where is the nearest start point to the airport?
Island Tour (Green Route): Our stop at Yas Mall is the nearest Green Route stop to Abu Dhabi International airport (approx. 17 minutes' drive).
Please visit our Service Information page for up-to-date information on the first and last bus times, bus frequency and full tour circuit times.
Is there a discount available for groups?
Is it possible to hire one of the open-top buses for a private event?
What is the child policy?
How will I know where to get off?
How do I redeem my ticket?
If you requested to have your tickets sent via SMS, remember that there is no need to print your tickets. Just bring your phone with you with the ticket page open to show it to one of our on street staff who will issue you your ticket.
Are the buses wheelchair accessible?
There are no buses running due to weather conditions, what do I do?
If your ticket was bought on-street or has already been scanned by one of our on-street advisors, and we have cancelled our services due to weather conditions, you will be able to apply for a refund. Please check out our Terms & Conditions for full details.
How can I find the stop nearest to me?
You can also download the FREE Big Bus Tours app - this will show you the nearest stops, and it offers real-time bus tracking! Don’t forget you’ll need to enable location services and data on your mobile device to use these features of the app (please speak with your mobile / cell provider regarding data roaming costs).
I bought the ticket but it’s for someone else. It has my name on it, is this ok?
Where does the tour end?
I bought my ticket but now can’t make that date, can I use it on another day?
Can I use a two or three-day pass on different days?
How do I know when the next bus is coming?
I am waiting at a stop and can’t see any buses, what do I do?
Contact us
For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.