
Top Frequently Asked Questions
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Is the commentary available in my language?
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What time do tours start and how often do the buses run?
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Where can I start the tour?
Where can I buy a ticket for the tour?
You can purchase tickets either on this website, on the bus, or at our Information Center.
Is the commentary available in my language?
Pre-recorded commentary is available on most buses in the following languages:
- English
- Korean
- Russian
- Spanish
- Chinese
- Japanese
- German
- Italian
- Bahasa Indonesia
- Vietnamese
- French
+ a special children's channel (in English)
What time do tours start and how often do the buses run?
Please visit our Service Information page for up-to-date information on tour start times, duration and frequency.
Where can I start the tour?
You can hop on and hop off the tour from any stop. To find the closest stop to you, please visit our Find A Bus Stop page.The official starting location for all our tours is Stop #0, Suntec City Tourist Hub. Here you can speak to staff if you have any questions, change to different tour lines, or purchase attraction tickets.
More Questions & Answers
Tell me about Big Bus Tours Singapore
Hop on with us to discover Singapore's famous landmarks and attractions, like Gardens by the Bay, Helix Bridge, Marina Bay Sands and more. You can explore the city via 4 different tour routes (+ 2 extra shuttles), and hop on and hop off the buses from over 40 different stops. Feel free to sightsee at your own pace, or simply stay on board for your entire tour - we'll show you the sights with ease while you relax in comfort.
What can I see and visit?
Do I need to specify a date of travel?
You are welcome to buy your ticket on the day if that is your preference, but please note that discounts offered online are not available on same-day purchases.
Is there a discount available for groups?
What time are the first and last buses?
Is it possible to hire one of the open-top buses for a private event?
How will I know where to get off?
On which days does the tour operate?
What is the child ticketing policy?
Are buses wheelchair accessible?
There are no buses running due to weather conditions, what do I do?
If your ticket was bought on-street or has already been scanned by one of our on-street advisors, and we have cancelled our services due to weather conditions, you will be able to apply for a refund. Please check out our Terms & Conditions for full details.
How can I find the stop nearest to me?
You can also download the FREE Big Bus Tours app - this will show you the nearest stops, and it offers real-time bus tracking! Don’t forget you’ll need to enable location services and data on your mobile device to use these features of the app (please speak with your mobile / cell provider regarding data roaming costs).
I bought the ticket but it’s for someone else. It has my name on it, is this ok?
Where does the tour end?
I bought my ticket but now can’t make that date, can I use it on another day?
Can I bring my pet?
Can I bring food and drink?
Contact us
For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.