Top Frequently Asked Questions

  1. Woman listening to commentary

    Is there a commentary in my language?

    2. Is there a commentary in my language?

    All our bus tours feature expert local guides, who deliver an entertaining narration in English. We also offer pre-recorded commentary on all buses, available 8 languages (English, German, French, Spanish, Cantonese, Japanese, Italian, and Russian). You can tune in to the pre-recorded commentary via complimentary earphones - collec tthese when you board the bus.

  2. Passengers boarding a Big Bus Tour

    Where can I start the tour?

    3. Where can I start the tour?

    The principal starting point for all our tours is Stop #1 (Upper O'Connell Street), but you can hop on and hop off our buses from any stop. To find a bus stop, please click here.

  3. What time do tours start and how often do the buses run?

    What time do tours start and how often do the buses run?

    4. What time do tours start and how often do the buses run?

    Please visit our Service Information page for up-to-date information on tour start times and frequency.

  4. Lady in a coffee shop checking her phone

    When will the next bus arrive?

    5. When will the next bus arrive?

    Download the free Big Bus Tours mobile app and never miss a bus with live arrival times. Spend a little longer sipping that latte, browsing the museum or taking that all-important selfie, then simply arrive 5 minutes early at the bus stop. Save memory-making minutes on your city adventure.

More Questions & Answers

Where can I buy a ticket for the tour?

You can purchase tickets on this website, from a staff member at one of our stops or on our buses, and from most Dublin hotel concierges.

Tell me about Big Bus Tours Dublin

Big Bus Tours Dublin operate flexible and exciting city sightseeing tours on open-top double-decker buses. In addition to enjoying amazing views of Dublin's famous landmarks and attractions, you can hear entertaining commentary about the city's history, culture and architecture, delivered by expert live guides. Alternatively, tune in pre-recorded digital commentary, offered in 8 different languages via complimentary headphones. You're free to hop on and off the bus tour at any stop, or you can choose to relax and remain on board for the full tour circuit.

What can I see and visit?

Our bus stops are conveniently located near popular landmarks and attractions so that you can hop off to explore with ease. You'll see iconic landmarks like Trinity College, Dublin Castle, the Guinness Storehouse and Temple Bar while on board the bus, and the bus will stop nearby. Visit our Discover Dublin page to learn more about what you can see and visit on our tours.

You're free to hop on and off the bus at any stop as many times as you wish during your tour, or you can choose to stay on board for the entire route.

Do bus tours operate every day?

Yes. Please note that our service may be subject to public holidays or local events that involve road closures, like St. Patrick's Day and Christmas Day. Please check our service information page for up-to-date information.

How long does the tour take?

Please visit our Service Information page for up-to-date information on tour durations.

Do I need to specify a date of travel?

Yes –we’ll ask you to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to guarantee your seat. If your ticket includes extras, you may also need to book additional dates & times for all elements of your ticket after your purchase is complete. See your booking confirmation email for instructions.

Does my ticket include entrance to any attractions?

Entrance to attractions is not included with your ticket unless explicitly stated in the ticket description. You can browse our ticket range here.

How do I redeem my ticket?

Show your printed ticket to a member of staff at one of our stops or aboard the bus. They'll issue you a receipt that you'll be able to use to hop on the bus throughout the validity of your ticket.

Is there a discount available for groups?

Yes, discounts are available for groups of 15 or more. To find out more, submit an enquiry using our group booking information page.

Is it possible to hire one of the open-top buses for a private event?

Yes, buses are available for private hires and charters. For more information, or to receive a quote, please submit an enquiry via our private hires and charters page.

What is the child ticketing policy?

Child tickets are available for passengers between the ages of 5-15. Children under 5 may travel free of charge. All children must be accompanied by an adult.

Are the buses wheelchair accessible?

85% of our buses are wheelchair accessible.

Is food and drink allowed on board the bus?

For health and safety reasons, we request that you don't bring any food or drink on board the bus, with the exception of bottled water.

Can I bring my pet?

No. Pets are not allowed on board the bus. Guides dogs are permitted though.

Do bus tours go ahead in wet weather?

Yes. Our bus tours operate every day, rain or shine. Service is only suspended in the event of extreme weather.

Can I change the date (and time) of my tour?

Yes - but if you want to change the date (and time) of your tour, we’ll need to know no later than 72 hours before your tour to make any changes. The speediest way to make changes to your booking is to chat with our friendly customer services team – just click the chat button in the bottom right corner of your screen, or download the Big Bus Tours app.

Contact us

For general enquiries, please get in touch using our contact form. For more specific answers please select one of the options below.