Please note: this attraction is temporarily closed.
We apologise for any inconvenience this causes to our customers travel plans. The monumental artifacts of the National September 11 Memorial Museum provide a link to the events of 9/11, while presenting intimate stories of loss, compassion, reckoning, and recovery that are central to telling the story of the attacks and the aftermath. The Museum’s exhibition tells the story of 9/11 through multimedia displays, archives, narratives and a collection of monumental and authentic artifacts. Visitors are welcome to explore the Museum at their own pace. An average visit can take about two hours. Please note that there is a limit to the number of visitors that the 9/11 Memorial Museum can accommodate at any one time, so guests are only able to exchange their voucher for tickets for the first available entry. Tickets are valid 1 year from date of purchase. A child ticket is required for ages 7-17. The historical exhibition may not be appropriate for visitors younger than 10 years of age. Adults accompanying younger visitors should exercise discretion before entering.
Listen to first-hand accounts from survivors, observers, response crews, and the friends and families of victims.
Examine 9/11 from several different perspectives: learn about the events leading up to 9/11, the events of the day, and the world following 9/11.
The Memorial’s twin reflecting pools are each nearly an acre in size, and feature the largest manmade waterfalls in North America. The pools sit within the footprints where the Twin Towers once stood.
See portrait photographs of the victims of the 9/11 attacks, and learn about their lives and loved ones through individual profiles.