At Big Bus Tours Rome we’re proud to be part of the world’s largest operator of open-top sightseeing tours, with buses in 19 world-famous cities across four different continents. But we’re also exceptionally passionate about our own city, and we love sharing this with our customers. We're currently looking for naturally engaging, customer-focused people with a 'can-do' attitude to hop on board with us for 2018. Does this sound like you? We have a number of exciting new opportunities available, so join the best team in Rome and help us continue to deliver the excellent customer experience we’re known for!
Customer Service Representatives
Our customer service representatives are integral to our business, responsible for selling tickets and offering help and advice to customers on the beautiful streets of Rome. While experience in a similar sales and service role would be advantageous, it is not compulsory, as you’ll receive full training. All we ask is that you genuinely love working with people and that you have a natural flair for sales. Top candidates must possess strong communication skills in English and Italian (other languages are a plus).
Customer Experience Representatives
Our Customer Experience Representatives provide exceptional customer service on-board our buses by offering a warm welcome to customers, highlighting and promoting the products and services we offer, and identifying our customers' needs to ensure they have the very best experience in Rome. If you love Rome and enjoy working with people, this could be the role for you. Top candidates must possess strong communication skills in English and Italian (other languages are a plus).
Our bus drivers are the both the friendly face of our tours as customers hop on and off the bus, and responsible for the safety and comfort of our customers. We’re looking for people who can combine safe, calm and measured driving skills with a warm and welcoming attitude to Rome's visitors.
How to Apply
If you're interested in applying for one of these roles we would love to hear from you. Simply send us your CV and a short note that tells us which role you'd like to apply for, and why you feel you’re a great fit for the Big Bus Tours Rome team. Applications can be sent to Careers-Roma@bigbustours.com.