FAQ's  

Big Bus Tours provide sightseeing tours of London, Dubai, Hong Kong, Shanghai, Abu Dhabi and Philadelphia by open-top double decker bus with live English commentary or your choice of different languages in some destinations. You may hop-on and hop-off at any of our different stops as often as you like.

The tour will allow you to travel around the city and visit the places that interest you. Our tour routes are carefully designed to show you the key landmarks and attractions in each city and your entertaining commentary will explain the city’s history, geography and culture. You’ll also have some great photo opportunities, enabling you to take an understanding and memory of the city with you.

Your ticket gives you 24hr or 48 hr access to all the services we operate in the city of your choice. Each tour is tailored to its location city. For example, some tours include a river cruise or walking tours. Please select a city for more details.

This is very much up to you. A single city circuit may take 2-3 hours, but you can hop-on hop-off at any of the stops that interest you. Your ticket is valid for 24 or 48 hours from the time you start your tour.

No, you are welcome to buy tickets on the day, though buying in advance will enable you to benefit from our on-line discount.

On the Internet (where you may receive a discount for fixed date purchase), on any of our buses, from any of our sales staff or at most hotels in the cities we operate.

If you purchase your ticket online, you will need to use a credit or debit card. If you purchase your ticket on the day at one of our locations, you may pay by cash, cheque or credit card.

If booking online, you have the option of a "fixed date" or “open date” tickets.
If you purchase a ‘fixed date’ ticket, you must commence your tour on that specific day. If you have selected to book an "open day" ticket you can begin your tour on any day.

NB: Your ticket is valid for 24hrs from the time you first board the service.

You may start the tour at any of the bus stops on our routes. Please see maps page for more information.

Generally, our first buses depart between 08:30 and 09.00 in the morning. Last bus times vary depending on the time of year.

Our tours have regular departures throughout the day. Depending on the time of year and location, buses run every 10 to 30 minutes.

Yes, live guided and language tours are interchangeable.

On the Live Commentary tours our guides will inform you about the stops. On the Language Tour the commentary will include advice on all of our stops.

We operate every day of the year in Dubai, Abu Dhabi, Sanghai and Hong Kong. We do operate every day except on Christmas day 25th December in London and Philadelphia.

We can send you a brochure by mail, but you can also retrieve most of the information online. If you would like a brochure to be sent to you, please contact us to make a request.

No, children must be accompanied by at least one paying adult.

Children aged 0-4 years inclusively may travel free of charge. To qualify for child ticket, children must be aged between 5 and 15 years inclusively.

Yes, buses are available for Corporate Charter and Private Hires. Please contact us to find out more.

Yes discounts are available for groups of twenty or more. For more information on groups sales please contact us to find out more.